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Melbourne, VIC
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About expertEasy

ExpertEasy is a new internet start-up that connects customers with service providers. ExpertEasy challenges the traditional Yellow Pages model by creating a revolutionary online marketplace. This marketplace eliminates the need for customers to search for tradies and tradies to search for customers. Customers can say goodbye to the days of writing down countless phone numbers to obtain quotes because now they can get three initial quotes with just a few mouse clicks. With ExpertEasy, all it takes is one stop to get any job done. Entrepreneur and Co-founder Darren Sherwood explains, ‘Our aim is to make hiring an expert service provider as easy as booking a hotel.’ ExpertEasy turns the process of looking for a service provider on its head. Customers request a service free of charge, completing a simple form detailing the job, then they relax while ExpertEasy does the finding. ExpertEasy’s unique matching technology alerts relevant businesses of each request, allowing them to submit competing price quotes for the job. Quotes are then presented to the customer, ensuring that the only work the customer has to do is make the buying decision. Customers save money because the companies that provide quotes are competing for their business. While saving time and money is exciting, the majority of customers have stated that reputation comes before price when hiring trades. ExpertEasy has developed an assortment of trust and safety features to ensure that customers always find a quality service provider. ExpertEasy provides a way to compare service providers through reviews and ratings by previous customers, this coupled with business profiles featuring photos, testimonials and verification create an open community on the platform. ExpertEasy’s Guarantee will offer customers up to $500 if something goes wrong, providing the peace of mind no matter the size of the job. Customers aren’t the only ones who ExpertEasy caters to, ExpertEasy has created a unique value proposition for businesses which only requires them to pay for connections. It’s free for service providers to register for the site and it’s free to receive leads, providing businesses with an incredible incentive to join. Gone are the days of businesses submitting their advert to the Yellow Pages, hoping it will lead to sales. Instead, ExpertEasy brings the work to them. The company soft launched in late 2016, Sherwood explains: “A soft launch was always part of our plan, we wanted to get the platform working great first. We chose a limited set of categories and we are focussing on giving both consumers and service providers the best experience in those categories.” In the future, ExpertEasy aims to take Australians into the 21st century by becoming the go to source for hiring expert service providers across hundreds of categories. 


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